The Spa at Norwich Inn: treatments, facilities and how to book
The Spa at Norwich Inn is the on-site full-service spa at The Spa at Norwich Inn in Norwich, CT, offering massages, facials and body treatments plus full use of spa facilities (sauna, steam room, whirlpool, indoor heated pool, relaxation room and fitness center). Reservations are required for treatments; non‑hotel guests can buy a daily spa admission for facility access.
In this guide
At-a-glance: what the spa offers
The Spa at Norwich Inn provides a range of massage, facial, body and specialty therapies along with salon services and wellness classes. Signature treatments include the Norwich Custom Massage, Deep Tissue Massage, The Signature Massage, Body Blend and the Valmont 'Energy of the Glaciers' Facial.
Overnight guests have access to the spa facilities as part of their stay; non‑overnight visitors may purchase a daily admission fee to use the facilities without booking a treatment.
- Massage options: Norwich Custom, Signature, Deep Tissue
- Facials: Valmont and other facial services
- Body treatments: Body Blend (exfoliation + massage) and rituals
- Special therapies: cranio-sacral, reiki, Ayurvedic 'Nirvana', and teen/men’s treatments
- Salon services and a Spa Juice Bar for light snacks and smoothies
| Treatment type | Example |
|---|---|
| Massage | Norwich Custom Massage, Deep Tissue |
| Facial | Valmont 'Energy of the Glaciers' Facial |
| Body | Body Blend, Relaxation Ritual |
Facilities included with a stay
Overnight guests receive access to the sauna, steam room, hot tub/whirlpool, indoor heated pool, relaxation room, fitness center and the property’s landscaped grounds. The property also lists two outdoor tennis courts and a nearby municipal golf course.
The fitness center offers equipment and classes; the spa boutique and salon have their own opening hours.
- Sauna and steam room
- Indoor heated lap/exercise pool (adult-designated)
- Whirlpool / hot tub
- Relaxation room and spa boutique
- Fitness center with cardio & weight equipment and scheduled classes
- Outdoor tennis courts and adjacent Norwich Public Golf Course
| Amenity | Notes |
|---|---|
| Indoor pool | Adult-designated; part of spa facilities |
| Fitness center | Cardio and weight machines; classes like Hatha Yoga and Pilates |
| Spa facilities | Sauna, steam room, whirlpool, relaxation room |
Age policies and who can use the spa
The property welcomes guests of all ages to stay overnight, but the spa facilities require users to be at least 14 years old; treatments with alcohol/CBD or certain services may require guests to be 21 or older. Guests aged 14–16 may need to be accompanied by a parent for treatments.
Day visitors who are not staying overnight can purchase a daily spa admission for facility access; check the spa’s policies before arrival for any age-specific restrictions.
- Main guest checking in must be 21 or older (ID and card required at check-in).
- Spa access minimum age: 14 (guests under 14 are not permitted).
- Some treatments (e.g., Relaxation Ritual with CBD gummies) require guests to be 21+.
| User | Spa access |
|---|---|
| Overnight guest | Access included with stay |
| Day visitor (no room) | Daily admission available for a fee |
| Under 14 | Not permitted in spa facilities |
How to book treatments and day access
Reservations are required for massages and spa treatments and should be made before arrival by contacting the spa or using the number on your booking confirmation. Guests are advised to arrive at least 30 minutes before their first appointment to check in, take a facility tour and change.
Non-resort guests can purchase full spa access (sauna, steam room, whirlpool, indoor pool, fitness center, locker, robe and slippers) for a daily admission fee; the spa posts that fee and any updates on its site, so confirm current pricing when you call.
- Make treatment reservations before arrival — calls are recommended.
- Arrive 30+ minutes early for first appointment.
- Ask about robe/slipper provision and locker access when you book.
- Day admission includes robe, slippers and locker access (fee applies).
| Booking action | How |
|---|---|
| Reserve a treatment | Contact the spa or use number on booking confirmation |
| Buy day spa access | Call spa to confirm availability and fee |
| Shuttle to Mohegan Sun | Reserve through front desk (complimentary shuttle) |
Rooms, dining and where to eat after treatments
The property’s guest room types include Standard Room, Country with Sofa Bed Room, and Country Room with Sofa Bed. Overnight guests get access to spa facilities as part of their stay and can return to their room after treatments.
Dining options on-site include Kensington's Restaurant for breakfast, lunch, dinner and Sunday brunch; Ascot's Pub for casual meals, drinks and recurring events; and the Spa Juice Bar for smoothies and light snacks near the spa.
- Room types (exact names): Standard Room; Country with Sofa Bed Room; Country Room with Sofa Bed
- Kensington's Restaurant: American/continental menu, brunch and seasonal outdoor deck
- Ascot's Pub: pub fare, events and a fireplace
- Spa Juice Bar: smoothies and light snacks with patio seating
| Venue | Typical use |
|---|---|
| Kensington's Restaurant | Full meals, breakfast & Sunday brunch |
| Ascot's Pub | Casual pub fare and drinks |
| Spa Juice Bar | Post-treatment snacks and smoothies |
Getting there and nearby activities
The Spa at Norwich Inn is at 607 W Thames St, Norwich, CT. The property runs a complimentary shuttle to Mohegan Sun Casino (reservations via the front desk) and is close to local attractions such as Mystic-area sites, the Norwich Arts Center and nearby wineries on the Connecticut Wine Trail.
Several beaches, golf options and cultural attractions are within driving distance; train access requires travel to New London Union Station for Amtrak/CTrail connections, and the nearest commercial airports include Westerly (WST) and T.F. Green (PVD).
- Address: 607 W Thames St, Norwich, CT 06360
- Complimentary shuttle to Mohegan Sun — reserve at front desk
- Nearby: Norwich Public Golf Course, Mystic Seaport, Slater Memorial Museum
- Nearest rail: New London Union Station (Amtrak/CTrail)
| Nearby | Approx. travel |
|---|---|
| Mohegan Sun Casino | About 5 minutes; shuttle available |
| Mystic Seaport | About 20 minutes by car |
| Preston Ridge Vineyard (wine trail) | About 15 minutes by car |
Spa practicals: hours, fees and tips
Spa facility hours are listed as daily from 8:00 AM to 7:00 PM; the Spa Boutique is open daily from 9:00 AM to 7:00 PM. Check current hours and service availability when you call to book.
A mandatory resort fee is applied to room bookings and covers pool and spa access, fitness center access, business center access, in-room bottled water, housekeeping and parking — confirm the current fee amount at booking.
- Spa facilities: 8:00 AM – 7:00 PM (daily)
- Spa Boutique: 9:00 AM – 7:00 PM (daily)
- Daily spa admission available for non-guests (spa posts current fee)
- Arrive 30 minutes early to check in for treatments; complimentary post-treatment treats offered Mon–Thu afternoons
| Item | Note |
|---|---|
| Spa hours | 8:00 AM – 7:00 PM daily |
| Spa Boutique | 9:00 AM – 7:00 PM daily |
| Daily spa admission | Fee posted on spa site (non-guest access) |
