What’s included with a stay and what costs extra

Overnight stays at The Spa at Norwich Inn include access to the spa facilities (sauna, steam room, hot tub, indoor pool and relaxation room), the fitness center, landscaped grounds, free Wi‑Fi and on‑site parking. A mandatory resort fee also applies and covers those facility access items plus business center access, in‑room bottled water, housekeeping and parking.
In this guide
- What’s included with every overnight stay
- Mandatory resort fee — what it covers
- Rooms and in‑room extras (what may cost extra)
- Dining: what’s included and what costs extra
- Spa treatments, day‑use access and age rules
- Meetings, weddings and event rentals (what costs extra)
- Practical extras and policies to expect at check‑in
What’s included with every overnight stay
Guest rooms include complimentary Wi‑Fi in rooms and public areas, daily housekeeping, access to the inn’s 42 acres of landscaped grounds, and use of the fitness center.
Overnight guests can use the spa facilities (sauna, steam room, hot tub, indoor heated pool and relaxation room) as part of their stay; the property also offers complimentary shuttle service to Mohegan Sun Casino (reservations via the front desk).
- Free Wi‑Fi throughout property
- Access to sauna, steam room, whirlpool and indoor pool
- Fitness center with cardio and weight equipment
- Landscaped grounds, garden and pond
- Complimentary shuttle to Mohegan Sun (reservations required)
- On‑site self parking and valet parking
| Included item | Notes |
|---|---|
| Spa facilities | Included for registered overnight guests (age rules apply) |
| Fitness center | Equipment and scheduled classes available |
| Parking | Self parking and valet are both offered on site |

Mandatory resort fee — what it covers
The Spa at Norwich Inn applies a mandatory resort fee; this fee covers access to the pool and spa facilities, fitness center use, business center/computer access, in‑room bottled water, housekeeping and on‑site parking.
The resort fee amount can vary by booking source and date; check your booking confirmation or contact reservations for the exact per‑night charge applied to your reservation.
- Pool & spa facility access
- Fitness center access and some classes
- Business center / wired computer access
- In‑room bottled water
- Housekeeping
- Self parking and valet parking
| Covered by resort fee | How it applies |
|---|---|
| Pool & spa access | Included for registered overnight guests |
| Parking | Both self and valet parking covered |
| Business center | Access to computers/wired internet in some public spaces |
Rooms and in‑room extras (what may cost extra)
Room types include Standard Room, Country with Sofa Bed Room, and Country Room with Sofa Bed. Some rooms and villa‑style suites described on third‑party listings (with galley kitchens, balconies or fireplaces) may have different rates or availability.
Cooked‑to‑order breakfast and certain in‑room dining items are available for an additional charge; check your reservation or the front desk for current breakfast pricing.
- Standard Room — available with 1 King Bed, 1 Queen Bed or 2 Double Beds
- Country with Sofa Bed Room — 1 Queen Bed and 1 Double Sofa Bed
- Country Room with Sofa Bed — 1 King Bed and 1 Double Sofa Bed
- Additional fees: cooked‑to‑order breakfast, in‑room dining items, minibar or special requests (as listed at check‑in)
| Room name | Typical beds |
|---|---|
| Standard Room | 1 King Bed or 1 Queen Bed or 2 Double Beds |
| Country with Sofa Bed Room | 1 Queen Bed and 1 Double Sofa Bed |
| Country Room with Sofa Bed | 1 King Bed and 1 Double Sofa Bed |

Dining: what’s included and what costs extra
Kensington's Restaurant, Ascot’s Pub and the Spa Juice Bar are on site; dining is charged separately from room rates unless you book a package that includes meals.
Kensington's serves breakfast, lunch, dinner and Sunday brunch. A cooked‑to‑order breakfast is available for an extra charge; hours and menu items can vary, so confirm times with the restaurant or front desk.
- Kensington's Restaurant — full meals; breakfast may be charged a la carte
- Ascot's Pub — casual pub fare and drinks; happy hour specials run Sunday–Thursday
- Spa Juice Bar — smoothies and light snacks (hours vary)
| Venue | Typical charges |
|---|---|
| Kensington's Restaurant | Meals billed to room or paid at restaurant; cooked‑to‑order breakfast extra |
| Ascot's Pub | Food and drinks charged separately |
| Spa Juice Bar | Snacks and smoothies available for purchase |

Spa treatments, day‑use access and age rules
Reservations are required for massages and spa treatments; guests should arrive at least 30 minutes early to check in, tour the facilities and change into a robe or fitness gear.
The spa enforces age limits: guests under 14 are not permitted in the spa facilities; certain treatments (for example, those that include CBD gummies) require guests to be at least 21.
- Book treatments before arrival — reservations required
- Arrive 30 minutes early for first appointment
- Non‑hotel day visitors can buy spa facility access (daily admission fee listed on the property site)
- Complimentary post‑treatment treats are offered Monday–Thursday in the Spa reception area
| Service | Notes / cost |
|---|---|
| Daily spa admission (non‑resort guests) | $75++ (includes sauna, steam room, whirlpool, indoor pool, fitness center, locker, robe and slippers) — check the spa for current pricing |
| Spa treatments | Reserved services billed separately; signature treatments available |
| Post‑treatment treats | Complimentary Monday–Thursday (3:15–4:45 PM) |
Meetings, weddings and event rentals (what costs extra)
The inn offers multiple event spaces (including the Grand Ballroom Venue and Ballroom Patio Venue) and charges for room rental, catering and event services; capacities and package pricing vary by event type.
Industry directories list roughly 6,452 sq ft of meeting space with the largest conference room about 2,556 sq ft; contact the events team for exact rental rates, menu pricing and availability.
- Grand Ballroom Venue — used for weddings and meetings (capacity figures provided by event team)
- Ballroom Patio Venue — covered three‑season terrace available for receptions or cocktail hours
- Event costs: room rental, food & beverage minimums, AV and service fees (ask the events office for a detailed quote)
| Event space | Typical use |
|---|---|
| Grand Ballroom Venue | Weddings, conferences, large receptions |
| Ballroom Patio Venue | Cocktail hour, outdoor dining in three‑season weather |
| Small function rooms | Meetings, showers and private parties |
Practical extras and policies to expect at check‑in
Check‑in begins at 4:00 PM and check‑out is at 12:00 PM (noon). The main guest checking in must be at least 21 and present a government‑issued photo ID plus the credit card used to book.
Pets are not accepted in guest rooms. The property accepts major credit cards; no airport transfer service is provided, and limited shuttle services (to Mohegan Sun) run on a schedule with reservations required.
- Check‑in: starts 4:00 PM (some listings show check‑in window to 3:00 AM)
- Check‑out: 12:00 PM (noon)
- Main check‑in guest must be 21 and present photo ID + card used to book
- Pets not allowed in guest rooms
- No airport transfers; complimentary shuttle to Mohegan Sun (reservations required)
| Policy | What to expect |
|---|---|
| Payment & ID | Cardholder must present card used to book and photo ID at check‑in |
| Pet policy | Pets not accepted in guest rooms |
| Parking | On‑site self parking and valet available |


