BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

The Spa at Norwich Inn Norwich, Connecticut
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Spa Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350
Planning

What’s included with a stay and what costs extra

Updated · 4 min read · By the BookResorts travel team

What’s included with a stay and what costs extra
Quick answer

Overnight stays at The Spa at Norwich Inn include access to the spa facilities (sauna, steam room, hot tub, indoor pool and relaxation room), the fitness center, landscaped grounds, free Wi‑Fi and on‑site parking. A mandatory resort fee also applies and covers those facility access items plus business center access, in‑room bottled water, housekeeping and parking.

In this guide
  1. What’s included with every overnight stay
  2. Mandatory resort fee — what it covers
  3. Rooms and in‑room extras (what may cost extra)
  4. Dining: what’s included and what costs extra
  5. Spa treatments, day‑use access and age rules
  6. Meetings, weddings and event rentals (what costs extra)
  7. Practical extras and policies to expect at check‑in

What’s included with every overnight stay

Guest rooms include complimentary Wi‑Fi in rooms and public areas, daily housekeeping, access to the inn’s 42 acres of landscaped grounds, and use of the fitness center.

Overnight guests can use the spa facilities (sauna, steam room, hot tub, indoor heated pool and relaxation room) as part of their stay; the property also offers complimentary shuttle service to Mohegan Sun Casino (reservations via the front desk).

  • Free Wi‑Fi throughout property
  • Access to sauna, steam room, whirlpool and indoor pool
  • Fitness center with cardio and weight equipment
  • Landscaped grounds, garden and pond
  • Complimentary shuttle to Mohegan Sun (reservations required)
  • On‑site self parking and valet parking
Included itemNotes
Spa facilitiesIncluded for registered overnight guests (age rules apply)
Fitness centerEquipment and scheduled classes available
ParkingSelf parking and valet are both offered on site
Indoor lap pool with blue lighting and lounge seating at The Spa at Norwich Inn
Indoor lap pool with blue lighting and lounge seating at The Spa at Norwich Inn

Mandatory resort fee — what it covers

The Spa at Norwich Inn applies a mandatory resort fee; this fee covers access to the pool and spa facilities, fitness center use, business center/computer access, in‑room bottled water, housekeeping and on‑site parking.

The resort fee amount can vary by booking source and date; check your booking confirmation or contact reservations for the exact per‑night charge applied to your reservation.

  • Pool & spa facility access
  • Fitness center access and some classes
  • Business center / wired computer access
  • In‑room bottled water
  • Housekeeping
  • Self parking and valet parking
Covered by resort feeHow it applies
Pool & spa accessIncluded for registered overnight guests
ParkingBoth self and valet parking covered
Business centerAccess to computers/wired internet in some public spaces

Rooms and in‑room extras (what may cost extra)

Room types include Standard Room, Country with Sofa Bed Room, and Country Room with Sofa Bed. Some rooms and villa‑style suites described on third‑party listings (with galley kitchens, balconies or fireplaces) may have different rates or availability.

Cooked‑to‑order breakfast and certain in‑room dining items are available for an additional charge; check your reservation or the front desk for current breakfast pricing.

  • Standard Room — available with 1 King Bed, 1 Queen Bed or 2 Double Beds
  • Country with Sofa Bed Room — 1 Queen Bed and 1 Double Sofa Bed
  • Country Room with Sofa Bed — 1 King Bed and 1 Double Sofa Bed
  • Additional fees: cooked‑to‑order breakfast, in‑room dining items, minibar or special requests (as listed at check‑in)
Room nameTypical beds
Standard Room1 King Bed or 1 Queen Bed or 2 Double Beds
Country with Sofa Bed Room1 Queen Bed and 1 Double Sofa Bed
Country Room with Sofa Bed1 King Bed and 1 Double Sofa Bed
White spa robe and slippers laid on a bed at The Spa at Norwich Inn.
White spa robe and slippers laid on a bed at The Spa at Norwich Inn.

Dining: what’s included and what costs extra

Kensington's Restaurant, Ascot’s Pub and the Spa Juice Bar are on site; dining is charged separately from room rates unless you book a package that includes meals.

Kensington's serves breakfast, lunch, dinner and Sunday brunch. A cooked‑to‑order breakfast is available for an extra charge; hours and menu items can vary, so confirm times with the restaurant or front desk.

  • Kensington's Restaurant — full meals; breakfast may be charged a la carte
  • Ascot's Pub — casual pub fare and drinks; happy hour specials run Sunday–Thursday
  • Spa Juice Bar — smoothies and light snacks (hours vary)
VenueTypical charges
Kensington's RestaurantMeals billed to room or paid at restaurant; cooked‑to‑order breakfast extra
Ascot's PubFood and drinks charged separately
Spa Juice BarSnacks and smoothies available for purchase
Bright dining room with tufted banquette and set tables at The Spa at Norwich Inn
Bright dining room with tufted banquette and set tables at The Spa at Norwich Inn

Spa treatments, day‑use access and age rules

Reservations are required for massages and spa treatments; guests should arrive at least 30 minutes early to check in, tour the facilities and change into a robe or fitness gear.

The spa enforces age limits: guests under 14 are not permitted in the spa facilities; certain treatments (for example, those that include CBD gummies) require guests to be at least 21.

  • Book treatments before arrival — reservations required
  • Arrive 30 minutes early for first appointment
  • Non‑hotel day visitors can buy spa facility access (daily admission fee listed on the property site)
  • Complimentary post‑treatment treats are offered Monday–Thursday in the Spa reception area
ServiceNotes / cost
Daily spa admission (non‑resort guests)$75++ (includes sauna, steam room, whirlpool, indoor pool, fitness center, locker, robe and slippers) — check the spa for current pricing
Spa treatmentsReserved services billed separately; signature treatments available
Post‑treatment treatsComplimentary Monday–Thursday (3:15–4:45 PM)

Meetings, weddings and event rentals (what costs extra)

The inn offers multiple event spaces (including the Grand Ballroom Venue and Ballroom Patio Venue) and charges for room rental, catering and event services; capacities and package pricing vary by event type.

Industry directories list roughly 6,452 sq ft of meeting space with the largest conference room about 2,556 sq ft; contact the events team for exact rental rates, menu pricing and availability.

  • Grand Ballroom Venue — used for weddings and meetings (capacity figures provided by event team)
  • Ballroom Patio Venue — covered three‑season terrace available for receptions or cocktail hours
  • Event costs: room rental, food & beverage minimums, AV and service fees (ask the events office for a detailed quote)
Event spaceTypical use
Grand Ballroom VenueWeddings, conferences, large receptions
Ballroom Patio VenueCocktail hour, outdoor dining in three‑season weather
Small function roomsMeetings, showers and private parties

Practical extras and policies to expect at check‑in

Check‑in begins at 4:00 PM and check‑out is at 12:00 PM (noon). The main guest checking in must be at least 21 and present a government‑issued photo ID plus the credit card used to book.

Pets are not accepted in guest rooms. The property accepts major credit cards; no airport transfer service is provided, and limited shuttle services (to Mohegan Sun) run on a schedule with reservations required.

  • Check‑in: starts 4:00 PM (some listings show check‑in window to 3:00 AM)
  • Check‑out: 12:00 PM (noon)
  • Main check‑in guest must be 21 and present photo ID + card used to book
  • Pets not allowed in guest rooms
  • No airport transfers; complimentary shuttle to Mohegan Sun (reservations required)
PolicyWhat to expect
Payment & IDCardholder must present card used to book and photo ID at check‑in
Pet policyPets not accepted in guest rooms
ParkingOn‑site self parking and valet available
Planning

Frequently asked questions

See all FAQs →
Is use of the spa included with my room rate?

Yes. Overnight guests have access to the spa facilities — sauna, steam room, hot tub, indoor heated pool and relaxation room — as part of their stay. The property also charges a mandatory resort fee that covers pool and spa access.

Can I buy spa access if I’m not staying overnight?

Yes. Non‑resort guests can purchase a daily spa admission (the hotel site lists $75++ as the day‑use fee); this includes facility access, locker, robe and slippers. Treatment services are charged separately and require reservations.

Do children have access to the pool and spa?

The spa enforces age limits: guests under 14 are not allowed in the spa facilities. The indoor pool is designated adult‑only per some facility listings; if you’re traveling with children, check with the front desk for current pool rules.

What does the resort fee cover and how much is it?

The resort fee covers pool and spa access, fitness center use, business center/computer access, in‑room bottled water, housekeeping and parking. The exact dollar amount varies by booking source and date, so check your reservation or contact reservations for the fee applied to your stay.

Book your stay

Spa access and fitness included

  • Lowest rate guarantee
  • Complimentary perks & upgrades
  • 24/7 concierge
Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for The Spa at Norwich Inn after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with The Spa at Norwich Inn.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of The Spa at Norwich Inn. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by The Spa at Norwich Inn or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer